JH. Get in touch

Open to entry-level IT opportunities

Practical IT support,
built on curiosity.

I'm Josh Humphries, an early-career IT professional and long-time Linux and open-source user. I combine strong technical troubleshooting with an extensive background in customer service and sales.

Email me See how I work

How I work

Reliable support starts with the right habits.

01

Practical troubleshooting

A calm, methodical approach to diagnosing issues, finding the cause, and getting people working again.

02

People-first support

Extensive customer service and sales experience, bringing patience, clear communication, and confidence to every interaction.

03

Security awareness

A security-conscious mindset grounded in good access control, safe working practices, and reliable systems.

Technical & professional foundation

Strong foundations across systems, support, and security.

Linux-first, with extensive experience using CachyOS, open-source software, and self-hosting services. Comfortable across cloud and hosted platforms, software, hardware, networking, remote support, and security—with a keen interest in thoughtful UI/UX.

  1. 01IT support
  2. 02Technical troubleshooting
  3. 03Customer service
  4. 04Windows
  5. 05Linux
  6. 06Hardware support
  7. 07Software installation & configuration
  8. 08Remote support
  9. 09Networking fundamentals
  10. 10Wi-Fi & LAN troubleshooting
  11. 11DNS & DHCP
  12. 12VPN
  13. 13User account management
  14. 14SSH
  15. 15Network diagnostic tools
  16. 16Ticketing systems
  17. 17Software patching
  18. 18Technical documentation
  19. 19System log analysis
  20. 20Access control & MFA
  21. 21Backup & recovery
  22. 22Cybersecurity fundamentals
  23. 23Virtual machines
  24. 24AWS

Let's connect

Have an entry-level IT role in mind?

I'd be glad to hear about your team, the role, and where I could contribute. My résumé is available by email.

josh@joshhumphries.com